Customer Experience
Better customer experience with property management software
Unify LIV helps buildings improve customer experience and daily operations through one connected property management software platform.
From communication and service requests to amenities, parking, parcels, payments, and digital forms, Unify LIV connects the workflows residents and staff rely on every day.
App adoption at launch
Monthly engagement
Fewer resident calls
Admin time saved monthly
Amenity bookings & revenue
Featured communities
See how real communities use Unify LIV to reduce admin, improve customer experience, and drive measurable operational results.
Burnaby, BC | Condo / Strata
A two-tower luxury community that achieved 200% growth in amenity bookings and revenue within 60 days, with 91% app adoption at launch.
Toronto, ON | Rental portfolio
A rental portfolio using Unify LIV to digitize lease management, renewals, and rent collection for a smoother resident experience and simpler day-to-day administration.
Espana
Vancouver, BC | Condo / Strata
A three-tower downtown community using AI-powered parcel management to automate notifications, reduce manual tracking, and improve pickup efficiency.
Calvary House
Markham, ON | Affordable housing
A 100-unit affordable housing community that replaced paper- based maintenance workflows with a fully digital request and work-order process.
Better customer experience starts with better operations
Most resident apps sit on top of building operations. Unify LIV runs through them. It replaces calls, paper forms, spreadsheets, and disconnected tools with one platform for the workflows residents and staff rely on every day.
Residents get one intuitive app for requests, bookings, parking, parcels, payments, and forms. Staff get fewer interruptions, less admin, clearer priorities, and a complete time-stamped record of every interaction.
What makes Unify LIV different
Resident workflows people actually use
Unify LIV is built around the moments residents care about most, including requests, bookings, parking, parcels, payments, forms, and communication. That drives stronger adoption and repeat usage than static portal experiences.
One system of record for the building
Every interaction is tied to the resident, unit, request, or payment with a clear time-stamped history. Property teams, owners, and boards get better visibility, fewer disputes, and stronger accountability.
AI that helps teams act faster
Unify LIV uses AI to surface what needs attention, highlight required actions, and show trends across building activity. Teams get clear operational insight without digging through multiple dashboards.
AI that helps teams start the day faster
Unify LIV’s AI is built into the workflows property teams already use. Staff can log in and immediately see new inquiries, new forms, pending tickets, issues that need attention, and important changes across the building.
AI Concierge
Residents get answers to common building questions, policies, and bylaws 24/7, reducing routine calls and front-desk interruptions.
AI parcel processing
Staff scan a parcel label with a phone, and Unify LIV matches the resident record and sends a real-time notification.
AI operational analytics
Unify LIV turns live building activity into clear insights, highlighting pending tickets, required actions, bottlenecks, and emerging trends.
What Unify LIV delivers for every stakeholder
Unify LIV improves customer experience by reducing the manual work behind it and giving every stakeholder clearer visibility into building activity and outcomes.
For owners and boards, Unify LIV provides a single source of truth that is transparent, time-stamped, and easy to reference. That reduces back-and-forth, improves accountability, and gives decision-makers clearer operational visibility.
Property management software for condos, rentals, and multifamily communities
Unify LIV is a property management software platform designed for modern residential buildings. It supports condominiums, strata communities, rental apartments, affordable housing, student housing, and other multifamily properties with tools for communication, amenity bookings, maintenance requests, parcel management, visitor parking, digital forms, payments, and AI-powered operational insight. For operators evaluating property management software, resident communication tools, or amenity booking software, Unify LIV combines a simple customer experience with the operational controls property teams, owners, and boards need to run buildings more efficiently.