LIV AI Concierge Agent for Smarter Resident Support
Give residents and property teams instant, community-specific answers, guidance, and support whenever they need it.
The LIV AI Concierge Agent uses building, community, and LIV workflow information to provide relevant answers and guidance. It helps residents find information, navigate the app, and complete common tasks while reducing repetitive inquiries for property teams.
Discover key features
Instant answers for residents and teams
Access accurate information about building policies, bylaws, amenities, services, and LIV features without searching across multiple documents or systems.
Guidance for common tasks
Help residents navigate the LIV app, make bookings, find forms, review policies, and complete common building-related tasks.
Community-specific AI assistance
Deliver context-aware answers using property documents, bylaws, procedures, community information, and operational requirements.
Explore the benefits
Improve support response times
Give residents immediate answers to common questions while helping on-site teams to focus and respond faster to more complex requests.
Reduce repetitive inquiries
Reduce routine phone calls, emails, and front-desk questions so staff can focus on service issues that require direct attention.
Enhance resident experience
Provide residents 24/7 with fast, consistent support for building information, bookings, policies, and LIV app assistance.
Support staff onboarding
Help new staff quickly learn operational workflows, community bylaws and policies, and frequently asked resident questions.
