Swift and hassle-free maintenance services
Increase transparency and satisfaction with automated maintenance request workflow.
Elevate maintenance services with our seamless platform for easy requests, quick scheduling, and fast resolution.
Discover key features
Easy online maintenance requests
Residents can easily request maintenance services, providing details of maintenance needs, attaching photos, and granting unit access.
Assign and schedule technician
Property managers can assign multiple requests to a single technician or allocate each to the best-suited person from a list of registered technicians. Technicians can interact directly with residents on the LIV app to schedule a visit.
Real-time service updates
Technicians can provide real-time updates in-app, including service resolution details and photos.
Explore the benefits
Eliminate unnecessary back and forth
Go fully digital to save time, reduce administrative errors, and improve efficiency across property operations by automating tedious tasks. Digital record-keeping ensures that all documents are easily accessible, searchable, and securely stored. By minimizing manual data entry and human intervention, property managers can focus on higher-value tasks and enhance overall productivity.
All records in one place
LIV ensures that property managers, technicians, and residents can access all relevant maintenance records in a centralized location. This feature guarantees accurate tracking of services performed, ensuring compliance with standards and regulations. By having all records in one place, transparency is increased, and it becomes easier to monitor the entire maintenance process.
Clear communication and real-time update
Real-time service status updates foster clear communication between property managers, technicians, and residents. Residents are informed instantly about the progress of their maintenance requests, reducing frustration and improving satisfaction. The system ensures that all parties are on the same page, making the entire process more efficient and effective.
Insights on your valuable assets
LIV not only tracks maintenance tickets but Advanced Analytics provide insights into the health of community assets. This data enables proactive, preventative maintenance, helping to identify issues before they become larger problems. With valuable insights at your fingertips, property managers can make informed, time-sensitive decisions to maintain asset longevity and reduce unexpected costs.
